Terms of service.
Service Description
Metro Cebu Car Rental (MCCR) provides short-term and long-term vehicle rental services across Metro Cebu and surrounding areas. Rentals may be self-drive or chauffeur-driven at the customer’s choice.
Booking and Reservations
Bookings are confirmed once we acknowledge your request via Messenger and any required deposit is received. All vehicles are subject to availability. We reserve the right to offer an equivalent substitute if the exact vehicle becomes unavailable.
Driver Requirements
Self-drive renters must be at least 21 years old and hold a valid driver’s license (local or international). A government-issued ID is required. Additional verification may be requested at our discretion.
Cancellation Policy
Cancellations made 48+ hours before pickup: free of charge. Cancellations within 48 hours: 25% of the first day’s rate. No-shows: full first day rate. Refunds of any deposit will be processed within 7 business days.
Fuel and Mileage
Vehicles are delivered with a full fuel tank and must be returned with a full tank. Refueling fees plus a service charge apply if not returned full. Unlimited mileage within Cebu island; inter-island travel requires prior approval.
Insurance and Liability
All rentals include basic insurance (CTPL and comprehensive). The renter is liable for damages arising from negligence, unauthorized use, or violations of Philippine traffic laws. Optional additional coverage is available upon request.
Prohibited Uses
Rental vehicles may not be used for: racing or stunts, transport of illegal substances, commercial ride-sharing without our written consent, or by any driver not listed on the rental agreement.
Governing Law
These terms are governed by the laws of the Republic of the Philippines. Any disputes shall be resolved in the courts of Cebu City.
Contact
Questions about these terms? Reach us via Facebook Messenger or our Facebook page: Metro-Cebu Car Rental.